For all items you purchase from us, the legal warranty applies. Legal warranty means that a product must do what the consumer can reasonably expect it to do. The warranty period starts from the date you purchased your doormat.

Of course, we handle your order with the utmost care. However, it is possible that your product may become damaged during shipping. In that case, we kindly ask you to contact us as soon as possible via our contact form or at info@mattigo.com. Always include your personal details and order number with your message to ensure a swift resolution. We will then do everything we can to work with you to find a suitable solution.