Delivery time and shipping costs
Delivery times
Although 99% of our orders are custom-made, we ship 95% of them within just 1 to 2 business days. For phthalate-free mats and combinations with filler mats, the delivery time is around 5 business days. If we need more time to prepare your order, we’ll keep you informed as best as we can. Please note that weekends and public holidays do not count as business days.
Doormats delivery
After we have cut, checked and properly packed your mat(s), we will hand over your order to our own carriers Trans-Mission or GLS. After your mat has been handed over to them, you will receive a link via email with which you can track your order. Do not hesitate to contact us if you have any questions about shipping or delivery!
It is important to know that mats that are shipped on Friday are normally delivered on Monday at the earliest. If you would like to receive your mat on Saturday, please contact us so that we can look for a possible solution together.
Shipping cost
Shipping is free for orders of €150 or more incl. VAT. For orders below this amount, a shipping fee of €9.95 incl. VAT applies for the Netherlands and Belgium and €12,50 incl VAT for Germany. If you have any other questions about our shipping or delivery times, please feel free to contact us at info@mattigo.com or by phone at +31(0)38 303 16 29.
